Dotmac Technologies Privacy Policy
Dotmac Technologies (“Dotmac,” “we,” “us,” or “our”) respects the privacy of our users (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (the “Website”) and our internet services (the “Services”).
Information We Collect:
We collect various types of information from and about you, including:
- Personal Information: This information can identify you as an individual and may include your name, email address, phone number, billing address, and payment information. We collect this information when you create an account, subscribe to our services, contact customer support, or participate in surveys or promotions.
- Usage Data: This information includes data about your activity on the Website and Services, such as the pages you visit, the features you use, the time and duration of your visits, and your internet service provider (ISP). We collect this information automatically through cookies and other tracking technologies.
- Device Information: We collect information about the device you use to access the Website and Services, such as your IP address, device type, operating system, browser type, and unique device identifiers.
How We Use Your Information:
We use your information for the following purposes:
- To provide and improve the Website and Services, including troubleshooting technical problems and personalizing your experience.
- To send you important information about your account, the Website, and the Services, such as billing statements and service updates.
- To respond to your inquiries and requests for customer support.
- To send you marketing and promotional communications, but only with your consent.
- To comply with legal and regulatory requirements.
Sharing Your Information:
We may share your information with third-party service providers who help us operate the Website and Services, such as payment processors, data analytics providers, and customer support providers. These third-party service providers are obligated to use your information only for the purpose of providing services to us and are prohibited from using your information for their own marketing or commercial purposes.
We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect the safety of others, or investigate fraud or other wrongdoing.
Your Choices:
You have choices regarding your information:
- Access and Update Your Information: You can access and update your personal information through your account settings.
- Unsubscribe from Marketing Communications: You can unsubscribe from our marketing communications by clicking the “unsubscribe” link at the bottom of any marketing email we send you.
- Cookies and Tracking Technologies: You can modify your browser settings to control or disable cookies. However, some features of the Website and Services may not function properly if you disable cookies.
Data Retention:
We will retain your information for as long as your account is active or as needed to provide you with the Services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We cannot guarantee the security of your information.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us:
If you have any questions about this Privacy Policy, please contact us:
- By email: support@dotmac.ng
- By phone: 019125161